Privacy Policy

1. Introduction

Welcome to First Touch BDC ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (firsttouchbdc.com) or use our automotive lead handling solutions.

2. Information We Collect

• Information You Provide: We collect Personally Identifiable Information (PII) that you voluntarily provide to us when expressing interest in our services, such as your First Name, Last Name, Dealership Name, Email Address, and Phone Number.
• Information Collected on Behalf of Clients: As a lead handling service, we process consumer data (such as names, phone numbers, and vehicle interests) provided by our dealership clients or captured via their lead sources. We act as a Data Processor for this information, handling it strictly in accordance with our clients' instructions and service agreements.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Communicate with you, including scheduling meetings and sending appointment confirmations.
• Facilitate our automated SMS and CRM routing services for dealership clients.

4. SMS & Text Messaging Policy

We value your privacy regarding your mobile phone information.

• No Third-Party Sharing for Marketing: First Touch BDC will not share, sell, rent, or trade your mobile phone number or SMS consent with third parties, affiliates, or partners for their own marketing or promotional purposes.
• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances, except as required by law or to facilitate the specific communication infrastructure.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: Jon@firsttouchbdc.com
Phone: 832-978-2375